Organic social media agency in zurich

social media that brings customers, not just views.

Organic content for Instagram, TikTok and YouTube Shorts. We learn your industry, put the real people behind your business on camera, and test until we know what brings you customers.

Social Concierge Academy - Organic Social Media workshops for Swiss companies

Some of the brands that trusted us

  • Swiss Wine
  • Williams ButchersTable
  • Salto
  • La Colombe Boutique Hotel
  • wineBANK Zürich
  • Wunderbrunnen
  • Ohlala
  • Via del Gusto 28
  • Osteria Teatro Unione
  • Aurum
  • NA081
  • Restaurant Vulkan

Our promise

One client per industry.

If we work with you, we don’t work with your competitor. Ever.

IS YOUR INDUSTRY STILL FREE? →
23M+

views generated for our clients last year

1 IN 10

of our reels goes viral. Every client has gone viral, multiple times.

CHF 0

spent on ads. Every view earned, none bought.

3–6 MO.

to real business results: more bookings, visits and sales.

The Social Concierge Method

Three rules. Every video.

Entertaining

If it doesn’t hold attention in the first second, nothing else matters.

Authentic

It can’t look like an ad. Real people, real places, real voice.

A message

Every video carries a reason to visit, book or buy. Going viral without a message is just noise.

Behind every video is a tested system, built for your industry. See how the method works →

The work

Every client gets its own format.

  • wineBANK · Members’ club

    6K+ shares

    Our “What do you do for a living?” format.

  • La Colombe · Boutique hotel

    220K+ views

    Swiss meets Italian: the couple behind the hotel.

  • Wunderbrunnen · Wine restaurant

    500K in 24h

    Worth it, overrated or masterpiece? The comments decided.

  • Williams ButchersTable · Steakhouse

    Day 0: opening

    The final update of a four-month countdown to opening.

See all our work →

What we do

Three ways to work with us.

Pick the level of support that fits your team. Every option runs on the same method.

Content

We research, script, shoot and edit. You get ready-to-post videos with captions, and your team handles posting and replies.

Best for teams with someone to post

360° Social

We run everything: content, posting, stories, comments, DMs and reporting. You just show up on shoot day.

Best for owners with no time to spare

Academy

Want the skill in-house? We teach your team the exact method we use every day, in workshops grouped by industry.

Explore the Academy →

Who we work with

Born in hospitality. Built for any brand with a story.

Our method was shaped in one of the toughest rooms there is: restaurants and hotels, where every guest decides in seconds. That’s where we learned how attention really works. Today we use the same system for retail, wine, entertainment and lifestyle brands, because the rules of attention don’t change. Only the language of each industry does, and learning that language is the first thing we do.

  • Restaurants & bars
  • Hotels
  • Wine & drinks
  • Retail & consumer brands
  • Entertainment & events
  • Private clubs

We take one client per industry. Ask us if yours is still free →

Results

What it did for their business.

See all our work →
Tonino in front of Osteria Teatro Unione, Ticino

Osteria Teatro Unione · Ticino

80–90% of weekend guests found them on social.

“Before, this restaurant closed the whole summer because there were no customers. Now I had to expand the terrace and hire more staff.”
ToninoOsteria Teatro Unione
Via del Gusto 28 team member holding a focaccia outside the shop in Zurich

Via del Gusto 28 · Zurich

510K views. A packed apero hour.

“In just one week, I recovered the investment I made for two months of Social Concierge’s services. Absolutely incredible results!”
Christian MacrinoOwner, Via del Gusto 28
Wunderbrunnen sommelier lifting a large bottle of wine

Wunderbrunnen · Zurich

From 269 to 47,000 followers.

“We had customers from Thailand, Brazil and all around the world, just because they saw our videos on Instagram. Now people stop me in the street to take pictures with me.”
JuanWunderbrunnen

Meet the founder: Davide Dellago

Davide Dellago speaking on stage at the VinoInfluencers World Awards 2026 in Valladolid, Spain
VinoInfluencers World Awards, Valladolid 2026
  • Founder, Social Concierge GmbH
  • Creator @wine.davide
  • Speaker, YouTube Zurich

I didn’t learn social media in a marketing course. I learned it on my own channel.

In 2019 I started @wine.davide. No budget, no ads, just testing what made people stop, watch, share and show up. The channel grew to more than 35,000 followers, brands started calling, and in 2026 it won the VinoInfluencers World Award, a first for Switzerland.

At the same time I was working in the business itself, as a sommelier and manager in Michelin-starred restaurants, hotels and wine bars in Switzerland and across Europe. So I knew what a business really needs from social media: not more views, but more people walking through the door.

In 2022 I brought both together and founded Social Concierge. What I learned building my own audience became our method. Now we test it for every client, in their industry, with their people. Since then, our clients have gained more than 400,000 followers and 30 million views.

Winner World Award 2026

At VinoInfluencers World Award, representing Switzerland, category #winemarketing

Speaker 2026

Content creation & social media at YouTube, Zurich

35K+ followers

Built from zero on @wine.davide, without ads

Cornell University

Food & Beverage Management certificate, 2021

“Davide owns social media. He’s not just a social media manager; he’s a game-changer.”
Philipp Oehler, owner, Williams ButchersTable

As seen in Falstaff · NZZ Bellevue · 20 Minuten

MORE ABOUT US →

FAQ

Questions we get asked.

Do you only work with restaurants?

No. Hospitality is where we started; today we also work with hotels, retail, wine, entertainment and private clubs. We take one client per industry, so ask us if yours is still free.

Do I have to be on camera?

Yes, you or someone from your team. It’s the single biggest driver of results we’ve seen. We prepare everything (ideas, scripts, direction) and guide you on set. Most people are surprised how quickly they get comfortable.

Do you run paid ads?

No. We focus 100% on organic content, so your reach keeps building over time and doesn’t disappear when a budget runs out.

How much does it cost?

Packages start from CHF 2,500 per month. After a first call, you get three tailored options, with a clear explanation of what each one includes and why it fits your business.

What do you mean by “viral”?

A reel has gone viral when it reaches far more people than the account has followers. For a new account with 1,000 followers, 30,000 views is viral. For established accounts, we count everything above 50,000 views.

All questions →

Got a business worth watching?

Tell us about it. In a 30-minute call we’ll tell you honestly whether we’re the right fit, and if not, who is.

Free first call · No obligation · Your industry might still be free